About Clad

Clad is the AI analyst for commercial P&C. It manages servicing tasks end to end, so account managers and producers can focus on relationships.

How it works

Your analyst is trained on your SOPs and runs them the way your best account manager would: your templates, your phrasing, your escalation rules. It works inside the systems your team already uses, from email and documents to your phone system.

Every piece of work or correspondence the analyst drafts is presented to a licensed human for review and approval, so it never increases your E&O exposure. A 24/7 feed shows the analyst’s activity, with every action traced and every correction logged.

Working with brokerages

Brokerages go live within four weeks, with a dedicated team through onboarding and beyond. Start with a few tasks or a whole desk, and scale from there.

Security

Each customer runs in a Clad environment dedicated to their organization. Clad holds a SOC 2 Type 1 attestation covering Security and Confidentiality. See Security & compliance for details.