A full-service small-commercial unit — inside your agency, under your brand.
Export your book once. Clad account executives and Sully, our AI, service every account end to end — new business, renewals, endorsements, COIs, claims — while you keep the broker of record, the brand, and the commission.
One export. We take it from there.
It's a one-time migration, not a software rollout. Nothing to install, no integration to build, no new tool for your team to learn. (Two-way write-back to your AMS is on the way.)
Export your book
Send us your accounts, policies, and history in whatever shape your AMS gives you. One file, one time.
We ingest it into Clad
Your data lands in Clad, structured so Sully can read every account — coverages, contacts, carriers, and past correspondence.
Sully goes to work
From day one, every renewal, request, and email on that book is handled — without anyone on your team lifting a finger.
We don't cherry-pick tasks. We own the account.
A BPO handles the piece you hand it. Clad runs the whole file — every touch a small commercial account needs, from the first quote to the final claim.
New business
Refer us a lead and we chase it down and close it — same as everything else.
Quoting & remarketing
Full submissions across your markets to find the right coverage and price.
Binding
Applications, subjectivities, and issuance handled to bound.
COIs & certificates
Issued on demand, correctly, without the back-and-forth.
Endorsements
Mid-term changes and policy edits processed with the carrier.
Renewals
Proactively remarketed and re-shopped so nothing lapses or overpays.
Billing & AR
Invoices, payment questions, and reconciliation, answered.
Claims
First notice of loss and ongoing advocacy through resolution.
Audits
Premium audits gathered, reviewed, and disputed when they're wrong.
One Clad account executive and Sully. That's the whole team.
Sully is our AI. It does everything short of picking up the phone — and the Clad account executive does the rest.
- Reads every incoming email and decides the next action
- Drafts carrier submissions and client replies
- Issues certificates and processes endorsements
- Handles document requests and quote summaries
- Manages E&O and compliance correspondence
The voice on the call, the judgment on the hard ones, and the name your client talks to. One account executive oversees an entire book — because Sully carries the volume that used to need a whole service team.
Your team staffs none of it.
Your clients never meet Clad.
Every email comes from your domain. Every call comes from your number. Every document carries your name. To your client, nothing changed — except that their agency finally answers on the first try.
Built for the accounts a quote button can't handle.
Anything under roughly $100k in premium, across every line — the applicants who can't self-serve online and need the manual broker, email, and phone grind. The long tail that's never been worth servicing well. Now it is.
Aligned from day one.
A share of commission on the book we service — nothing else. No software fees, no seats, no lock-in. We earn when your accounts stay and grow, and you can pull any account back at any time.
Your data stays yours.
Client and carrier data is handled to bank-grade standards, encrypted in transit and at rest, with strict role-based access. SOC 2 is underway. Your book is never shared, sold, or used to serve anyone but you.
The things brokers ask first.
Who holds the broker of record?
You do — always. Clad never appears on the account. We service under your license and appointments.
Does my client know Clad exists?
No. Every email, call, and document is under your brand. The relationship stays entirely yours.
Which carriers do you use?
Yours. We work through your existing appointments and preferential rates — we don't move the account.
Do you handle new business?
Yes. Refer us a lead and we chase it down and close it, then service it like the rest of the book.
Can I pull accounts back?
Anytime. There's no lock-in — the book is always yours, and so is the data.
How long does onboarding take?
It's a one-time data migration, not a software rollout. Measured in days, with nothing for your team to install.
Start with the accounts you'd rather not touch.
Hand over a slice of your smallest book. We'll show you what fully-serviced, under your brand, actually looks like.