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Microsoft 365

Setup checklist

The end-to-end Microsoft 365 setup sequence, with owners and timing.

Most organizations complete Microsoft 365 setup in about an hour of administrator time, spread across two days because Microsoft 365 applies some changes gradually.

#TaskOwnerTimeGuide
1Send Clad your Microsoft tenant IDYour IT5 minBefore you start
2Confirm roles and install PowerShell modulesYour IT15 minPrerequisites
3Prepare Exchange Online (day before)Exchange admin5 min, up to 1 hour to applyPrerequisites
4Open your setup link and approve the Clad applicationGlobal or Privileged Role admin5 minApprove the Clad app
5Create the mail access group and scope mail accessExchange admin15 min, up to 2 hours to applyEmail
6Configure employee sign-inApplication admin10 minSingle sign-on
7Grant SharePoint sitesSharePoint admin10 min per siteSharePoint
8Verify the connectionYour IT and Clad15 minVerify the connection

Before you start

Send your Clad contact your Microsoft tenant ID (Microsoft Entra admin center → Overview → Tenant ID). Clad uses it to register an application for your organization alone, then replies with your setup link.

The setup link opens these guides with your Clad application ID and tenant ID filled in, so the consent button and the commands are ready to use. Both IDs are identifiers, not secrets. They are kept in your browser only and never sent to Clad. Each administrator who runs a step should open the setup link once in the browser they will use.

What to send Clad

When setup is complete, send your Clad contact:

  • The members of the mail access group, so each mailbox is matched to the right person in Clad.
  • Confirmation that each employee's sign-in address matches their primary email address.
  • The SharePoint sites you granted, if any.

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